Shipping & Returns
Shipping Policy
Welcome to carlos! We are dedicated to providing you with the best shipping experience. Our shipping methods are efficient, and we ensure that your products are carefully packaged to reach you in perfect condition. We believe in transparent pricing, and our shipping costs are always clearly communicated to you during the checkout process.
At carlos, we prioritize your satisfaction. Our shipping policy is designed to build trust and ensure your loyalty to us. We want you to feel confident in your purchase and know that we are committed to delivering your order in a timely and reliable manner.
Return & Exchange Policy
We want you to love your purchase from carlos. However, if you have a change of heart or encounter any issues with the product, our return and exchange policy is here to make the process hassle-free for you. We believe that clear and fair policies are essential in providing you with a positive shopping experience.
Our goal is to build trust and reassure you that shopping with carlos is a risk-free experience. Whether it's a refund or an exchange, we are committed to ensuring your satisfaction and making your experience with us as seamless as possible.